Terms of service

1. Scope

These General Terms and Conditions apply to all orders placed by consumers (Section 13 German Civil Code – BGB) through the Hindiba Studio online shop.

2. Contract Partner

The purchase contract is concluded with:

Hindiba Studio
Owner: Bülent Baydar
Thierschstraße 23
80538 Munich
Germany

Phone: +49 172 4630561
E-mail: info@hindiba-studio.com
VAT ID: DE318585489

3. Products and Conclusion of Contract

The presentation of products in our online shop does not constitute a legally binding offer but serves as a non-binding online catalogue.

By clicking the "Buy now" button, you place a binding order for the products contained in your shopping cart.

You will receive an automated order confirmation by e-mail immediately after submitting your order. This confirmation does not yet constitute acceptance of your order.

The purchase contract is concluded only when we expressly confirm your order or dispatch the goods.

4. Prices and Shipping Costs

All prices shown are final prices and include the applicable statutory VAT.

Shipping costs are displayed transparently during the checkout process and are charged in addition to the product price.

5. Payment Methods

The following payment methods are available in our online shop:

• Credit Card (Visa, Mastercard, American Express)
Your card will be charged immediately after your order has been placed.

• Apple Pay / Google Pay
Payment is processed via your Apple or Google account, provided a valid payment method has been stored.

• Klarna
Depending on availability and credit approval, Klarna offers the following payment options:

○ Pay Later (Invoice)

○ Instant Bank Transfer

○ Installment Payments

Please note that Klarna performs a credit check for every order.

• PayPal
Pay securely and conveniently using your existing PayPal account.

• Bank Transfer (Advance Payment)
After completing your order, you will receive our bank details by e-mail. Please transfer the total amount within 7 days.

Your order will be shipped once payment has been received.

6. Delivery

Delivery is available within Germany and to other European countries (EU countries, Switzerland and the United Kingdom) via a shipping provider of our choice.

Unless otherwise stated, delivery times are:

• Germany: 2–4 business days

• EU countries, Switzerland & United Kingdom: 3–6 business days

If delivery is delayed, we will inform you as soon as possible.

Important Information for Deliveries to Switzerland and the United Kingdom (UK)

Orders shipped to Switzerland or the United Kingdom may be subject to customs duties, import VAT and other import charges.

These charges are levied by the relevant customs authorities and must be paid by the customer.

We have no influence over these charges and cannot provide information regarding their amount.

Please contact your local customs or tax authorities before placing your order.

7. Protection of Minors / Sale of Alcoholic Beverages

Alcoholic beverages are sold exclusively to persons who are at least 18 years of age.

By placing an order, the customer confirms that they are at least 18 years old.

Hindiba Studio reserves the right to carry out appropriate age verification measures. Alcoholic beverages may be delivered by a shipping service requiring age verification. In this case, delivery will only be made after successful proof of age to an authorized recipient.

8. Retention of Title

The goods remain our property until full payment has been received.

9. Right of Withdrawal

Consumers have a statutory right of withdrawal.

Further details can be found in our Cancellation Policy.

The right of withdrawal does not apply to products that are unsuitable for return for hygiene reasons once their seal has been removed or the packaging has been opened. This applies in particular to food products and food supplements.

10. Warranty

The statutory warranty rights apply.

If a product is defective, you may contact us at any time.

11. Online Dispute Resolution

The European Commission provides a platform for Online Dispute Resolution (ODR):

https://ec.europa.eu/consumers/odr

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.